Wednesday, February 02, 2005

Disgruntled Waitstaff

The New York Times published this article today about waiters and restaurant servers who blog:

February 2, 2005
The Waiter You Stiffed Has Not Forgotten
By JULIA MOSKIN
WHAT evil lurks in the hearts of waiters? Now you can find out. But can you stomach the results?

An anonymous New York waiter wrote online recently: "In my fantasy, I become Darth Vader the next time a customer asks about the wines by the glass, then says, 'Merlot! Waiter, haven't you seen the movie "Sideways"?' Then I will slice off his head with my light saber."

Grievances, including friction between kitchen and dining room staff, rapacious management and near-universal bitterness over tipping, are being revealed with gusto on the Internet by restaurant staff members. As a customer, to read Web sites like www.bitterwaitress.com, waiterrant.blogspot.com and www.webfoodpros.com is to wonder nervously, "Could they be talking about me?"

Each month, www.stainedapron publishes a new extreme example of customer obnoxiousness. (One forum is titled "Keep Your Brats at Home!") On bitterwaitress.com, the most popular page is an annotated database of people who give bad tips (defined on the site as "any gratuity under 17 percent for service which one's peers would judge as adequate or better"). Anyone can add a name to the database, along with the location, restaurant, amount of the check, amount of the tip and any details, most of which cannot be printed in a family newspaper. (A disclaimer reads: "We are not responsible for submissions. Uh-uh, no way, not in the least.") There are almost 700 entries.

To read the rest of the article, click on the article link above, and try the following login and password from bugmenot:

login: rorahpg
password: 191919

(Or you can create your own nytimes.com account.)

My favorite is Waiter Rant, which is not unlike Disgruntled Bookseller in style except that he's a better writer.

7 Comments:

Blogger Gerbera Daisy said...

Oh My God!!! I just finished reading this article in the NYT and was thinking of you and Anthoyla (I work with her) and all the comments that are made about the customers. I totally and completely agree with you. I love it!!! If someone is going to act like an ass why can't we talk about said person.

9:53 AM  
Blogger SauciSquirrel said...

Consequences are truly coming down hard on bloggers and I think it's kind of ridiculous. They serve as public D I A R I E S... that is all blogs are. I do not see what is wrong with expressing oneself. We all do it on a daily basis, to family, friends, acquaintances; blogs simply allow us to do it to a larger audience. I was actually threatened to be sued for libel because of my blog (although it was not libel; in order to be libel it would need to have been FALSE) and that's when I first realized the impact of blogs. Then you wrote about the booksellers who lost their jobs, now about the waitresses who are being verbally reprimanded (that is, as it seems the writer of the article is doing)... the "power" accredited towards these blogs is just crazy.

9:50 PM  
Blogger TELLWHICHYA said...

IT'S THE SECOND TERM OF THE BUSH ADMINISTRATION --BROUGHT TO YOU BY THE FOLKS WHO FEAR HOMOSEXUALS, IGNORE THE ECONOMICALLY DISADVANTAGED AND PROMULGATE IGNORANCE-- DOES IT REALLY SURPRISE YOU THAT FREE SPEECH IS PUNISHED?

4:15 PM  
Blogger ecban said...

Nice, you've gotten your first comment spam. You can tell it's important because it's all in caps. At least it's liberal, mine were for "Passion of the Christ."

I know bartenders and waiters who have listed half of their regular customers on bitterwaitress. I only wish it had existed when I was working in a restaurant.

Mildly off topic, but this is good for a laugh. The best one is down at the bottom of the comments. http://www.livejournal.com/community/booksellers/72796.html

4:42 PM  
Blogger ecban said...

My bad. On closer examination, it might have been meant to be relevant.

4:49 PM  
Blogger ereshkigal said...

BWAHAHAHAHAHAHA. Those are brilliant! I don't know how I managed to miss those, since I've been checking that blog for a while (and have it linked in the sidebar).

Invasion of the District Manager is my personal favorite.

4:52 PM  
Blogger Gerbera Daisy said...

loved this!!!! http://www.livejournal.com/community/booksellers/72796.html
Thank you for allowing me a great laugh before I have to face my shift at Big Bookstore.

1:43 PM  

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